We have a 30-day return policy, meaning you have 30 days from receiving your item to request a return.

Return Eligibility
To be eligible for a return, your item must be:

Unopened and in its original packaging

Unused and in the same condition as received

Accompanied by a receipt or proof of purchase

Due to the nature of skincare products, we cannot accept returns of opened or used items for hygiene and safety reasons.

To initiate a return, contact us at davisandcohealthcare@gmail.com. Returns must be sent to the designated address provided upon approval. Unauthorized returns will not be accepted.

For any return-related questions, feel free to reach out to us.

Damages & Issues
Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately. We will evaluate the issue and provide a resolution.

Non-Returnable Items
We do not accept returns for:

Opened or used skincare products

Custom or personalized items

Sale items and gift cards

If you are unsure about an item’s eligibility, please reach out to us before purchasing.

Exchanges
For the fastest service, return your eligible item and place a new order for the desired product after your return is approved.
Refunds
Once we receive and inspect your return, we will notify you of its approval status. If approved, the refund will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us at davisandcohealthcare@gmail.com.